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Objectives
Define your team and the mutual expectations of managers and staff
Assess your team's operational performance
Manage complex situations
Identify areas for team development
PEDAGOGY
a) Practical exercises
Workshop to draw up a suggestion sheet
Workshop to run a meeting to validate a suggestion
Workshop to draw up a team project
b) Tools used
Tools for facilitating expression
Tools for leading a team
Tools for developing a project
Reviews
Validation of prior learning: MCQs
Satisfaction assessment
PART 1 - THE ROLE AND CHALLENGES OF A DICE SYSTEM
- The return of total quality
- The failures of conventional recognition systems
- Conditions for successful implementation
- DICE and performance: a complementary pairing
PART 2 - A COLLECTIVE APPROACH TO PERFORMANCE
- Rationale and ambitions for a progress initiative
- Guiding principles and operating modes of a DICE
- The manager's role in skills development
PART 3 - - METHOD AND APPROACHES
- Implementation process
- Roles and responsibilities of institutions and players
- The effectiveness of continuous improvement tools
PART 4 - EFFECTIVE AND EFFICIENT APPROACHES: THE TEAM PROJECT AND THE
SUGGESTION SYSTEM
An individual approach: The suggestion system :
- An "innovative" and effective system that improves performance
- Roles, positions and responsibilities of institutions and players
- Conditions for success
A collective approach: the team project :
- A system that reinforces solidarity, motivation and commitment
- Roles, positions and responsibilities of institutions and players
- Conditions for success