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Objectives
Define your team and the mutual expectations of managers and staff
Assess your team's operational performance
Manage complex situations
Identify areas for team development
PEDAGOGY
a) Practical work
Workshop on developing a suggestion form
Workshop on facilitating a suggestion validation meeting
Workshop on developing a team project
b) Supports used
Tools to facilitate expression
Tools for team leadership
Tools for project development
Reviews
Validation of prior learning: MCQs
Satisfaction assessment
PART 1 – ROLE AND CHALLENGES OF A DICE SYSTEM
- The return of total quality
- The failures of traditional recognition systems
- Conditions for successful implementation
- DICE and performance: a complementary pairing
PART 2 – A COLLECTIVE APPROACH TO IMPROVING PERFORMANCE
- Reasons for being and ambitions of a progress initiative
- Guiding principles and operating methods of a DICE
- The role of the manager in skills development
PART 3 – METHOD AND APPROACHES
- Implementation process
- Role and responsibilities of institutions and actors
- The effectiveness of continuous improvement tools
PART 4 – EFFECTIVE AND EFFICIENT APPROACHES: THE TEAM PROJECT AND THE SUGGESTION SYSTEM
An individual approach: The suggestion system:
- An innovative and effective device that improves performance
- Roles, positions, and responsibilities of institutions and actors
- Requirements for success
A collective approach: the team project:
- A system that strengthens solidarity, motivation, and commitment
- Roles, positions, and responsibilities of institutions and actors
- Requirements for success





