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Objectives
Acquire the stakes and objectives of change
Identify the key factors of change management
Know the role and responsibilities of the "Change manager"
Know how to manage a change project with its implementation tools and methods
Pedagogy
a) Practical work
Change management workshops
Co-development workshops, IRP management, transformation indicators
Use of project implementation tools
e.g. change management framework, CBI matrix, character tree...
b) Media used:
Mapping of players and allies
Video
Tools and methods for implementing change management: strategy, diagnosis, organizational and human impact, steering and management
Assertiveness techniques
Reviews
Validation of prior learning: MCQs
Satisfaction assessment
PART 1 - UNDERSTANDING CHANGE AND ITS CHALLENGES
- Identify the challenges and objectives of change
- Assessing a team's aptitude for change
- Define the best change strategy based on the framing grid
- Identifying key players for change: mapping players, allies and sociological daisies
PART 2 - GUIDING YOUR TEAM THROUGH CHANGE IN PROJECT MODE
- The team and its characteristics
- Change management: the manager as leader
- The 7 tools of change management
PART 3 - BEING AN AGENT OF CHANGE
- Understanding resistance to change
- How to become a change agent
PART 4 - CHANGE AND SOCIAL DIALOGUE: AN INSEPARABLE PAIRING FOR SUCCESS
SUCCESS
- Managing labor relations within the company
- The CSE: its role in quality social dialogue