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Objectives
This training course will enable participants to learn about best practices in business continuity at the level of business organizations and their IT departments, to build BCPs and DRPs, and to understand and apply the ISO 22301 reference framework, its processes and requirements.
Reviews
Validation of knowledge: MCQ Assessment of satisfaction
A. INTRODUCTION METHODS
- The company
- Customer requirements
- The technical function
- Methods department
- A.E.T
- The study of work
B. SUMMARY OBSERVATIONS
- The ABC curve, Pareto
- Instant Observations (IO)
- Product analysis
- Process analysis (VSM)
- Process analysis (bte111)
- Performance indicators (TRS, TCT, FPY)
C. CHOICE OF POSITION
- Genba Walk
- Takt Time
- Bottleneck & constraint
D. DETAILED OBSERVATION
- Execution analysis
- Process analysis
- Time measurement
- Job analysis
- Time classification
- The simogram
- The ergonomic profile of the position
E. REFLECT
- Critique using QQOQCPC
- Brainstorming, 5M
- Principled solutions
- Basic ergonomic principles
- Locations
F. DECIDE
- Compatibility matrix
- Decision matrix
- Quantify improvement proposals
- Break-even graph
G. AGIR
- The pilot site
- The action plan
- Standards
- Basic principles of good communication
H. CONTROL
- Measuring results
- Validate gains and ROI
- Feedback from experience (REX)