Background :
Our customer manufactures automotive electrical connections made up of plastic parts (connectors) and metal parts (lugs) in two elementary parts production units (Metal & Plastic) and a dedicated assembly workshop. The company plans its operations from the Master Production Plan (MPS) through to scheduling, integrating forecasts and customer orders directly into its planning via EDI.
The Industrial and Commercial Plan (ICP) level is absent from the planning system, and the company directly integrates all variations in customer demand into the firm horizon (production cycle) of its MPS, without being able to carry out either adequacy checks (Load / Capacity) or component checks (Stock & Appro).

Objectives :
- Drawing up a diagnosis & a shared action plan
- Deployment prioritized on key themes linked to the deployment of the PIC process (mapping the roles and responsibilities of players, making the customer demand management process more reliable, training on the process, setting up robust and resilient planning from the Industrial Plan to the operational management of UAPs (standards and procedures), synchronizing physical and information flows, managing irritants and making data more reliable).
Result:
The immediate effect of implementing the PIC process was to protect customers and production by providing a vision of projected workloads over time, enabling management to anticipate and make decisions based on these objectives (OTD, profitability, productivity, etc.).
By integrating SOP into the planning horizon, we can challenge the customer's forecast and prevent its variability from spreading to production and suppliers.
SOP is a process that validates management's agreement on a scenario (quantity, production date and resources committed) for each product family.
All customer modifications in excess of the variation defined in the scenario are subject to Management approval.
Project features
Business sector: Automotive
Expertise : Supply Chain
Location: Villemur-sur-Tarn (31)